COVID-19: Info & Updates

Updated November 30, 2020

Please check back often as information may change quickly.

The general recommendation is to stay home as much as possible but if you need medical care, don’t wait as the delay might not be safe.

The safety of our patients, employees and surrounding community is our highest priority as we continue to offer healthcare services. On this page, you’ll learn about COVID-19 safety and prevention measures. You’ll also find links to more COVID-19 information.

What we are doing to keep you safe.

  • Cleaning and disinfecting: We’ve implemented appropriate cleaning procedures in our hospital. We have also set up a hand washing stand at the main entrance and encourage patients and visitors to wash their hands or use sanitizing gel before entering the hospital building.
  • Screening: Patients and visitors are being screened at the main entrance of the hospital. The screening is done through temperature checks and screening questionnaires. Patients or visitors with symptoms of COVID-19 are being referred for evaluation and testing at the flu clinics established by the Ministry of Health.
  • Patient entrance and exit: Patients must enter and exit the hospitals through the main entrance. The Hospitalization and Imaging Center entrances are closed until further notice. 
  • Wearing face masks: All patients, visitors and staff are required to wear masks while in the front waiting area and inside the hospital. Please ensure that your mask covers your nose and mouth.
  • Social distancing: We’re limiting the amount of visitors coming into the hospital so fewer people are in our waiting rooms at one time. No visitors are allowed at the Outpatient Clinics unless a patient needs help getting around or communicating with the healthcare provider. Only one parent is allowed during a child’s medical visit.
  • Visitor restrictions: Hospitalized patients are allowed to have two visitors per day but only one at a time. These visitors or relatives must not have flu-like symptoms and be 18 years or older. While being visited by loved ones is important, this restriction is critical for the safety of all patients and staff.

What you can do to stay safe

  • Wash your hands: Wash with soap and water for at least 20 seconds and don’t touch your eyes, nose or mouth with unwashed hands.
  • Wear your mask: A mask helps protect others in case you’re infected. Remember, some people without symptoms may be able to spread the virus.
  • Avoid close contact: Practice social distancing and stay six feet away from people as much as possible. 
  • Cover your coughs and sneezes: Use a disposable tissue or the inside of your elbow to prevent spreading droplets into the air.
  • Cover your coughs and sneezes: Use a disposable tissue or the inside of your elbow to prevent spreading droplets into the air. Remember to throw away the used tissue in the garbage and never reuse them. 
  • Clean and disinfect: Use soap, water and disinfectant on surfaces you touch frequently.
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