First Time Patients

For your convenience, no appointments are necessary prior to your visit to our hospital. This means that you can come to the hospital as soon as you first feel sick, instead of waiting for a scheduled appointment.

So that you can get the most out of your time spent with the doctor we recommend that on the day of your visit you bring along:

  • Medical histories related to the reason for your visit
  • Copies of relevant tests and x-rays
  • A list of all medications taken on a regular basis, including over-the-counter and herbal medicines.


When you arrive at the hospital you will first be greeted by our screening staff. Sorry for any inconvenience that this may cause but it is a necessary measure to keep all of our patients safe. After screening, you will then proceed to registration. We have made the registration process as easy as possible.

  • Screening: Patients and visitors are being screened at the main entrance of the hospital. The screening is done through temperature checks and screening questionnaires. Patients or visitors with symptoms of COVID-19 are being referred for evaluation and testing at the flu clinics established by the Ministry of Health
  • Social distancing: We’re limiting the number of visitors coming into the hospital so fewer people are in our waiting rooms at one time. No visitors are allowed at the Outpatient Clinics unless a patient needs help getting around or communicating with the healthcare provider. Only one parent is allowed during a child’s medical visit. 

There is the basic information that we need from you. You will be provided with a patient registration form. Please provide us with accurate information. It is essential that you use the information as it appears on your official documents or ID cards, and that you use the same name each time you sign up for a consultation. This way we avoid creating multiple medical records for you. 

After registration, you will be evaluated by one of our exceptional nurses. The nurse will proceed to check your vital signs and record them in your Medical Record. 

At this moment you can decide which doctor you would like to see, or the nurse will recommend a doctor depending on your particular health related problem.

The nurse will take your file (Medical Record) to the doctor’s office. You can take a seat on the provided chairs in the hallway but don’t get too comfortable cause you will be called shortly by the doctor to start your consultation.

Our doctors are excellent listeners. Be sure to ask any questions or share any concerns that you may have. Understanding your medical condition is important for you to know what to do or not do to get a speedy recovery. If you do not understand what your doctor explained, ask him/her to explain again. They will be happy to do so.

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